Opening its doors for both its brick-and-mortar and online casino back in June 2018, Hard Rock Atlantic City has partnered up with Gaming Innovation. Coming in so late could be a detriment to this brand, but with the Hard Rock namesake behind it, it could still help draw in new potential customers. Regardless, we’re here to look at the product itself, so let’s do that.
The betting lines at Hard Rock Atlantic City are right on par with even the largest heavyweights in The Garden State. Sportsbooks in this aggressive of a market are not able to try to boost its odds that don’t help the customer. There are simply too many options that players will simple go, quite literally, right down the street if patrons aren’t getting quality deals on odds.
Hard Rock Atlantic City offers Live Betting and Cash Out features.
Live Betting is exactly what you’d think—betting live. To go further in-depth, this means wagering on sporting events that are in progress. For example, you could bet on the Baltimore Orioles in the sixth inning if you wanted to. However, the odds will reflect what is going on in the game. You will not get the same pre-game odds. A great tip is to bet during commercial breaks as the odds will remain during that, unless something like an injury happens.
Cash Out is a way to help you bail out of a bad bet, if you’d like. If you bet on an event and it’s going poorly, you can cash out of the bet. You will lose money, however, you will still get something back, which will help you keep your bankroll alive.
Currently, Hard Rock Atlantic City does not offer a VIP Program. Right now, Hard Rock Atlantic City has only been out just over a year, so there is definitely still time before this kind of system needs to be launched as the customer base grows.
Again, Hard Rock Atlantic City is licensed and regulated in New Jersey. A key component to getting this license is having encrypted systems in place to protect valuable customer information, such as not only who you are, but your payment methods as well.
Hard Rock Atlantic City also offers wonderful customer support options. In addition to a standard FAQ section, there is also email, telephone and live chat, which are available 24/7.
The live chat option can also be accessed on each page, in the lower left-hand corner, no matter where you are on the site.
The Responsible Gaming page can be accessed at two points: At the top of the page via the logo and at the bottom of the page. Here, Hard Rock Atlantic City offers things such session, spending and deposit limits as well as a self-exclusion period if necessary. There is also information about protecting minors and organizations and hotlines you can access as well if you need help.
There’s really not a lot to knock here about Hard Rock Atlantic City. Having PayPal as a withdrawal method would be nice, but other than that, this casino is as close to flawless as it gets. The welcome bonus is great, the website is extremely easy to traverse and the game library is north of 400 titles. We highly recommend checking out Hard Rock Atlantic City if you’re in New Jersey. This is one of the better products in the state, no questions asked.
Lou Monaco had been East Coast Scene columnist for Gaming Today in Las Vegas since June 2019, covering the East Coast sportsbook scene with emphasis on NJ and PA. He also currently is a part-time writer for the high school sports department for NJ Advanced Media (NJ.com) in Iselin, NJ. Lou has over 30 years sports experience with previous stints at ESPN SportsTicker, Daily Racing Form and Oddschecker.