Everyone’s probably heard of Virgin in some form or another, and its online casino site is what you'd expect from a huge multinational company – slick and with no expense spared. Virgin itself was started by British entrepreneur Richard Branson, who started out selling magazines and mail order records. The Virgin Group now controls over 400 companies across the globe!
You'll find a collection of some of the most popular games from the biggest developers here, including High 5, Williams, NetEnt, and IGT. That said, while there are some staple titles here, their selection still pales in comparison to some other online casinos.
Expect to find old slots like the Zeus series, as well as a good variety of other themed slots, including Epic Monopoly II and some Ghostbusters games. Even if it’s a little behind when it comes to the sheer variety offered by some other competitors, there's more than enough quality slots at Virgin to get your teeth into.
Mobile Casinos Site and App
The first thing you'll notice about the Virgin Casino mobile site is that it’s real keen for you to get its app – and that's no bad thing. The app is a great way to access all the games and services from your mobile device. It's also fairly essential, as while you can play a few games on the mobile site itself (as well as read some of the company's blurb and info on responsible gaming), the blaring 'get the app' banner follows you.
This is where Virgin Casino really comes into its own. You'll find seven types of tables games to enjoy, which really sets Virgin apart from its competition. Many other state casinos have rolled back on their table games, so Virgin is one of the few places left where you'll get a good selection of high quality options. There's everything from poker to blackjack, as well as roulette. There are multiple variants of each game as well, including Atlantic City blackjack and double bonus video poker.
The overall design of the user interface is clean and clear. There are some nice touches too, like how the Virgin logo gets bigger or smaller as you scroll through the page. The header’s always at the top of the screen, so you can easily access the various games and activities without having to click through multiple screens.
Everything's in Virgin's trademark red and white of course, which makes it very easy to read. Clutter is kept to a minimum thanks to a retracting menu in the top left, which is easy to spot as it's right next to the join and login buttons. It's also where you'll find all the support/FAQs.
Casino Bonus and Promotions
The promotions tab on the Virgin Casino site is certainly packed full of offers. Probably the most important for potential new players is the $100 cash back bonus. This means that new customers can lose up to $100, and get it refunded once by the casino.
It's a novel idea, and something a bit different to what you'll normally find. There are a number of seasonal promotions and offers for members too, as well as some interesting daily prizes and promotions relating to other Virgin businesses.
Banking and Support
Adding and removing money is pretty straightforward, and Virgin accepts Visa and Mastercard, as well as instant e-check and online banking transfer. It actually recommends instant eCheck because it's a very fast way to make a deposit. Withdrawing your well-earned winnings is even easier – you simply need to make sure that you have a confirmed email address and that your identity has been fully verified by Virgin. It's worth noting bonus winnings aren't able to be withdrawn.
You can receive the finds using NETELLER, a check, or ACH bank transfer. It's also possible to pick up your online winnings at the cage at the Tropicana resort. The support service available on the site itself is comprehensive and easy to search.
The most important categories are clearly visible as soon as you open the support page, so you can quickly get access to information about payments or technical issues. A list of popular answers also makes finding a solution very quick.